LX-FACTOR insight

Six decisions to make before an API integration

The difficult part of integration is rarely the successful request. It is ownership, timing, errors and recovery.

A practical note for teams responsible for business-critical platforms.

Name the source of truth

For every shared field, decide which system owns the value and what happens when another system disagrees.

Define timing and volume

Real-time, scheduled and event-driven integrations have different operating consequences. Expected volume and peaks affect the design.

Make failure visible

Validation, retries, idempotency, reconciliation and support ownership should be designed before production traffic arrives.

Bring the operating context.

The useful answer depends on the platform, the surrounding systems and the consequence of failure. A consultation can turn these principles into a specific next step.

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